Responsible for day-to-day delivery operations.
Assist with the implementation of new processes and procedures.
Identify ways to improve customer experiences.
Interact with couriers in answering questions, and resolving issues.
Daily live Tracking couriers to maintain sufficient service to the clients.
Troubleshoot and investigate fraud and troubled orders.
Monitor, anticipate and manage the live operation to ensure a great user experience
Manage real-time fleet capacity.
Ensure a smooth operation by coordinating communication with Customers, vendors and other internal support teams.
Data entry for all shipments data which processed.
Excellent computer skills
Experience in the dental field is a plus
Self-motivated and Ambitious
Excellent negotiation skills
High sense of responsibility
Flexible and Proactive
Strong analytical and problem-solving skills
Nasr City , Cairo Governorate , Egypt
31 Aug 2020
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